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October 4, 2021

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Community Message: Domestic and family violence in lockdown

You have a right to be safe. Domestic and family violence is never okay – there is no excuse. 

During any imposed COVID -19 Government Lockdown you can leave or escape family violence at home to seek support and assistance if you or your children are at risk of harm. During lockdown you can seek medical assistance and keep in contact with support groups, Friends and Family. 

Learn more at  

AISM continues to provide services across NSW in accordance with the NSW Government health and safety orders.

During this period, we have been providing services and support to families experiencing family violence, we are focused on protecting people at risk. 

Self-isolation and increased stress during COVID-19 will likely see an increase in domestic violence incidents. As a result, for people in abusive homes, finding remote support and a way to safely communicate with others is critical.

AISM has protected Australians with world class security and legal support, including a suite of technological protection from video surveillance CCTV systems to facial recognition and cybersecurity. 

Most recently we are proud to have launched the AISM Sentinel™ emergency communications watch for that offer domestic violence support services.

The AISM Sentinel watch features an in-built GPS tracker, two-way voice data and messaging, and connects directly to a real-time 24/7 monitoring centre. At any time, the wearer simply activates a discreet alert to share who they are, where they are and what help is needed. There’s no need to dial or even talk if it’s difficult. With knowledge of the precise location and a live audio feed, highly-trained response staff will assess your situation and immediately dispatch the help you need – AISM security, police, ambulance, or fire.

Who to contact for help?

If you are in an emergency, or at immediate risk of harm to yourself or others, please contact emergency services on Triple Zero (000).

NSW Domestic Violence Line: 1800 65 64 63
1800RESPECT: 1800 73 77 32
Lifeline Australia: 13 11 14
Kids Helpline: 1800 55 18 00

Other support lines:

MensLine Australia:, 1300 78 99 78 – support for men experiencing domestic and family violence.

Beyond Blue:, 1800 51 23 48 – support service produced by Beyond Blue to help you find information, advice, and strategies to manage your mental wellbeing.

NSW Mental Health Line:, 1800 011 511 – professional help and advice for your mental health.

There are a range of COVID-19 mental health services available to provide support for the wellbeing of yourself and others at: 

Domestic and family violence can include someone checking the websites you visit or using technology in other ways to control or harass you. Find out how to stay safe online: 

To learn more about how we can assist, give us a call on 1300 988 997, email or visit  

We would like to thank all our front-line workers, your selfless service to the greater community is helping us all get through these tough times.

Peter Mercouris
AISM Founder

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Let's discuss a solution for you

We are very happy to work with your organisation to tailor a solution for your clients, including volume packages. Please contact us to learn more on 1300 988 997 or

If you’re a provider of domestic violence support services, we’d be happy to visit you and demonstrate how the AISM Sentinel™ watch can support and empower survivors with an extra layer of protection.

About AISM

100% independent since 2008, AISM is an Australian leader in security, legal investigations and advanced technology services with a single-minded focus on quality, integrity and delivering results.

Combining our in-depth expertise in traditional security with the latest hardware and software, we are uniquely positioned to offer end-to-end solutions from facial recognition and artificial intelligence to access control and surveillance. Visit